Food and Beverage Service Associate

2 weeks ago


Hobart, Tasmania, Australia Grupo Mantra Full time

Mantra Lorne, a premier beachfront hotel, seeks a skilled Food and Beverage Service Associate to join its team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring seamless service operations.

Key responsibilities include:

  • Providing attentive and courteous service to guests, taking food and beverage orders, and serving with a smile.
  • Setting up and packing down the restaurant and bar area, maintaining a clean and organized environment.
  • Handling customer inquiries and complaints in a professional and empathetic manner.
  • Maintaining health, safety, and security procedures at all times.
  • Presenting a professional image and adhering to high standards of personal grooming.

Requirements:

  • Previous experience in a similar role is advantageous, but not essential.
  • Passion for delivering exceptional customer service and a strong work ethic.
  • A valid RSA (Responsible Service of Alcohol) certification.
  • Exceptional organizational and communication skills.
  • Australian working rights and ability to work a varied roster, including mornings, evenings, weekends, and public holidays.


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