
Account Manager Professional
2 weeks ago
The Client Success team focuses on client service and retention versus business growth and development. Associates have an assigned portfolio of clients with whom they partner, ensuring each client receives value far exceeding their investment in Gartner services.
They surface the client's business priorities and identify the most effective ways to support clients through their purchased Gartner services.
Client Success Managers build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.
Regularly meeting and engaging with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return on investment.
Onboarding new clients introducing their purchased Gartner services and capabilities.
Collaborating with internal Gartner colleagues to maximize the value Gartner delivers to clients.
Required Skills and Qualifications- 4+ years relevant professional and/or internship experience.
- Strong client service, communication, collaboration, prioritization, critical thinking and influencing skills.
- Bachelor's or Master's degree preferred.
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally.
We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.
Competitive compensation and disproportionate rewards for top performers.
A hybrid work environment providing flexibility and support for you to thrive.
What makes Gartner a great place to workInclusive teams composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
Year after year, we are recognized worldwide as a great place to work.
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