Payroll Trainee Specialist

6 days ago

Sydney, New South Wales, Australia beBeePayroll Full time $45,000 - $65,000

Job Title: Payroll Trainee
Description of the Job:
We are seeking a Payroll Trainee to join our team. The successful candidate will be part of a formal training program that will provide them with the skills and knowledge needed to deliver high quality payroll processing and support to clients.

Key Responsibilities:

  • Participate in a structured training program to gain foundational knowledge of the payroll industry and ADP products and services.
  • Process allocated client payrolls ensuring accuracy and timeliness.
  • Provide accurate and timely response for pay related queries via phone calls, ticket management and chat.
  • Resolve client issues and/or escalate matters as required in a timely manner.
  • Timely preparation of long service leave, terminations, retrospective payments and other payroll related payments and returns.

Requirements:

  • Customer service experience is desirable but not essential.
  • Exposure in a payroll environment is desirable but not essential.
  • Basic understanding of current Australian payroll legislation is desirable but not essential.
  • Strong analytical and problem-solving skills.
  • Commitment to delivering service excellence.
  • Demonstrated effective communication skills.
  • Sound experience with MS Office skills – Outlook and Excel.
  • Ability to manage time effectively with the ability to prioritise client needs.

Benefits:

  • Tertiary qualifications or completing (Cert IV / Diploma/Degree within Business / Administration) is highly desirable.
  • Relevant experience may be accepted and will be considered in lieu of formal qualifications.

About Us:

  • We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise.
  • We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging.

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