Luxury Hotel Night Auditor Wanted

3 days ago


Cairns City, Queensland, Australia Crystalbrook Collection Hotels Full time
About Us

Crystalbrook Collection Hotels is an award-winning hotel development and management company, renowned for its upscale luxury hotels where individuality is celebrated. With a portfolio of distinctive hotels across NSW and QLD, we pride ourselves on delivering exceptional guest experiences.


Job Title: Luxury Hotel Night AuditorEstimated Salary: AU$60,000 - AU$80,000 per annum
About the Role

We are seeking a highly skilled Luxury Hotel Night Auditor to join our collaborative team at Crystalbrook Bailey. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our hotel's financial systems, maintaining accuracy and attention to detail in all aspects of your work.


Key Responsibilities:
  • Assist the Night Manager in handling emergency situations and incidents at night
  • Audit current day trading transactions to ensure they are properly balanced and posted
  • Exceed guest expectations by providing exceptional service during the night shift
  • Accurately identify any discrepancies between revenue and payments
  • Perform security walks throughout the night
  • Perform system back-up and maintenance programs and procedures
  • Deliver our Service Excellence guiding principles
  • Provide support in Front Office and other hotel outlets as needed

Requirements:
  • A passion for numbers and basic knowledge of accounting principles
  • Understanding of PMS (Opera preferred)
  • Proficient in Outlook, Word, and Excel
  • Previous experience working at night and within a hotel environment
  • A calm approach in challenging and emergency situations
  • Availability to consider a minimum of 3 shifts per week (11pm-7am; possible weekends)

About You

You are a driven and organized individual with excellent communication skills. You thrive in a fast-paced environment and are comfortable working autonomously. If you have a passion for hospitality and a knack for problem-solving, we want to hear from you.


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