Enhance Your Career as a Hotel Guest Services Professional

5 days ago

Sydney, New South Wales, Australia beBeeEmpowerment Full time $50,000 - $70,000

Delivering Exceptional Guest Experiences

As a Guest Services Professional, you will be the first point of contact for our hotel's guests.

Our vision is to create unique experiences and properties that exceed expectations. We strive to make every guest's day better by living our values of empowerment, possibilities, and community.

We achieve this by delivering on our goals and values, which include driving revenue growth and business transformation.

  • You will be responsible for checking guests in and out efficiently and with friendliness, processing daily guest transactions accurately and promptly, and communicating any special requests or complaints to the relevant departments.
  • You will also need to maintain a thorough understanding of all current room rates and packages available at the hotel, book reservations accurately and in a timely manner, and participate in training sessions.
  • Your attention to detail and commitment to our operational policies and procedures will ensure a clean and safe working environment, adherence to workplace health and safety guidelines, and the protection and maintenance of operating equipment.

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