Hotel Guest Service Professional

7 days ago

Sydney, New South Wales, Australia beBeeFrontOffice Full time $32,310 - $45,196

**Front Office All-Rounder Job Summary**

As a Front Office All-Rounder, you will be the first point of contact for our guests and play a key role in delivering a welcoming and professional experience. You will be responsible for greeting guests warmly, assisting with check-in and check-out procedures, handling payments, processing transactions, and maintaining accurate cashiering records.

**Key Responsibilities:**

  • Greet guests warmly and assist with check-in and check-out procedures
  • Handle payments, process transactions, and maintain accurate cashiering records
  • Assist with setting up and serving breakfast and café items as needed
  • Maintain cleanliness and presentation of the front office, café, and work areas
  • Respond to guest queries and provide information about hotel services and local attractions
  • Liaise with housekeeping and other departments to ensure a smooth guest experience
  • Ensure all tasks are completed in line with health, safety, and hygiene standards
  • Take initiative to assist in any area of the hotel where needed

**Requirements and Skills:**

  • Previous experience in hospitality or a front office role preferred
  • Strong communication and customer service skills
  • Ability to multitask and work across different areas of the hotel
  • Basic computer skills
  • Positive attitude, reliability, and professional appearance
  • Availability to work flexible shifts including mornings, evenings, weekends, and public holidays
  • Barista experience or food handling certificate (advantageous but not essential)

**Work Details:**

  • Job Type: Casual
  • Pay: $32.31 - $45.24 per hour
  • Work Location: In person
  • Work Authorisation: Australia (preferred)

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