
Hotel Guest Service Agent
1 week ago
Vulcan Hotel, a 46-room heritage-listed boutique hotel in Ultimo, requires a friendly Guest Service Agent with an outgoing personality who is willing to walk the extra mile and able to multitask. The position will require the successful applicant to work full-time hours on a rotating roster Monday to Sunday.
The Vulcan Hotel is ideally located, close to Central Station.
**The duties and responsibilities will include**:
- Check-in and check-out of Hotel Guests
- Maintain Guest Accounts
- Take and entering Reservations
- Assist with all guest inquiries including Food & Breakfast related duties.
**The successful applicant**:
- High attention to detail and the ability to work well under pressure
- Experience using Opera (online system booking) is ideal
- A very **strong focus on customer service**, good use of initiative, excellent communication skills and a high level of personal grooming and presentation.
- Mastery of English and RSA essential (or willing to obtain)
- You are available 5 days/week Monday to Sunday on a rotating roster.
APPLY NOW Work in a friendly, cohesive team environment. Our hotel is inclusive: we have built a culture where difference is valued. If you are a Guest service agent with good customer service skills, willing to walk the extra mile and able to multitask, APPLY NOW
**Job Type**: Casual
**Salary**: $23.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Penalty rates
**Experience**:
- guest service agent/receptionist: 1 year (preferred)
- customer service: 2 years (preferred)
- using Opera (online system booking): 1 year (preferred)
Licence/Certification:
- RSA (or willing to obtain) (preferred)
Work Authorisation:
- Australia (required)
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