
Senior Blood Products Coordinator
1 week ago
The Donor Centre Manager position is a leadership role that oversees the quality and safety of blood donation and blood products at our centres.
As a key member of our team, you will motivate and develop your team to achieve collection targets and meet key performance indicators essential to securing Australia's blood supply.
Responsibilities:- Manage the quality and safety of blood donation and blood products.
- Work alongside the team to provide exceptional service to donors.
- Coach and develop the team to drive continuous improvement across key service performance indicators (KPIs).
- Foster a safe environment where employees feel valued, can communicate openly, share ideas and continue to learn.
- Effectively roster employees to meet donor attendance, skill mix and operational requirements.
- Be a change leader ensuring you explain the 'why' and support change for your team.
- Engage and build relationships with internal and external stakeholders.
- Demonstrated experience managing a team in a customer-focused environment.
- Strong leadership skills, using human-centric and empathetic management approaches.
- Motivation to lead and inspire a team to reach shared goals and key performance indicators.
- Ability to foster and build internal and external stakeholder relationships.
- A passion for coaching people, developing skills within your team members and identifying talent.
- Positive attitude, with the ability to empathise with donors and team members.
- Strong Excel knowledge, with the ability to dissect and interpret data to make informed decisions.
- Highly committed to safety and quality.
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Senior Blood Donor Care Specialist
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Blood Donation Professional
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Healthcare Professional
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Key Blood Donation Centre Manager
5 days ago
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Community Blood Donor Care Specialist
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Blood Collection Operations Lead
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