Supporting Customers Across Industries

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $45,000 - $75,000
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to support our clients across various industries. As a key player, you will be responsible for building and maintaining strong relationships with customers, dealers, and internal colleagues.

Key Responsibilities:
  • Communicate effectively with customers to process orders, handle credits and returns, and provide product advice to maximize sales opportunities.
  • Promote additional products through sales incentive programs, contributing to the growth of our business.
  • Handle customer complaints professionally, ensuring swift resolutions while maintaining successful business relationships.
Requirements:
  • A minimum of two years' experience in a customer service role within a fast-paced environment.
  • Strong sales, negotiation, and communication skills, with a focus on delivering customer satisfaction.
  • Proficiency in Microsoft Office and excellent numeracy and literacy skills.
  • SAP experience is desirable but not essential; willingness to learn is more important.
Benefits:
  • Extensive training and development opportunities to grow your skills and advance your career within our organization.
  • A collaborative environment where customer satisfaction is the top priority.
  • Diverse customer base, from commercial and consumer dealers to end-users, ensuring their needs are met and exceeded.
  • A stable and supportive work schedule with a market-leading company that values its employees.
About Us:

We are a leading worldwide provider of innovative solutions for the outdoor environment. Our workplace is founded on ideals where people and performance are valued equally, ethics are a way of life, and relationships thrive on trust and respect.

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