Cafe Business Manager

2 weeks ago

Ballarat, Victoria, Australia beBeeLeadership Full time $52,784 - $78,416

Job Opportunity: Cafe Leadership

As a cafe leader, you will oversee the daily operations of our establishment, ensuring a seamless and enjoyable experience for our patrons. Your role will involve:

  • Managing staff, including hiring and onboarding new employees, as well as training them on drinks preparation and equipment use.
  • Coordinating with vendors to procure necessary supplies, such as takeaway cups, coffee, milk, and other ingredients for food.
  • Maintaining accurate records of daily, weekly, and monthly revenues and expenses.
  • Developing new menu items based on seasonality and customer preferences.
  • Providing guidance to staff on effective conflict resolution and delivering exceptional customer service.
  • Ensuring all cafe areas are clean and tidy.
  • Fostering positive relationships with customers to increase loyalty and enhance our reputation.

Requirements:

  • Work experience as a cafe or restaurant manager.
  • Hands-on experience with professional coffee machines.
  • Availability to work within opening hours, including weekends and holidays.
  • Excellent communication skills, with the ability to motivate and manage a team.
  • Customer service attitude.
  • High school diploma.
  • Additional certification in business administration or hospitality is desirable.

Benefits:

  • Employee discount.

Schedule:

  • Shift work.

Supplementary Pay:

  • Overtime pay.
  • Penalty rates.

Work Authorisation:

  • Australia (preferred).

Work Location:

  • In person.

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