Desktop Expert
2 days ago
The Client is seeking a highly organised and motivated Senior Engineer to lead its End User Computing (EUC) team.
- Design, implementation and support of the following technologies: M365/O365, MS Azure, Intune, MS Windows Server, Active Directory / Group Policy, Microsoft Configuration Manager.
- Senior or equivalent skills in PowerShell and other scripting languages.
- Packaging and deployment of software and upgrades.
- Management of End User Computing or technical teams, with the ability to collaborate with various ICT, business and external suppliers to deliver positive ICT outcomes.
- Minimum 5 years' experience in similar roles.
- Excellent written and oral communication skills.
- Strong analytical and troubleshooting skills.
- Ability to manage a small technical team.
The role has a requirement to participate in the team's on-call roster and involves some after-hours work and travel requirements from time to time.
Key Responsibilities:- Provide technical expertise and guidance to junior engineers, cross-functional teams.
- Develop and implement strategies for system enhancements, optimisation, and scalability.
- Troubleshoot and resolve escalated technical issues.
- Conduct thorough evaluations of new technologies and solutions.
- Provide leadership to the EUC team, as well as the broader IT Operations Unit.
- Collaborate with stakeholders to define system requirements and design solutions.
- Create and maintain comprehensive documentation for systems, processes, and procedures.
- Managing allocated workload and duties on a day-to-day basis.
- Managing the delivery, support and maintenance for the windows desktop environment.
- Packaging and deployment of software and upgrades.
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