Desktop Engineer

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Direct message the job poster from IT Alliance Australia
One of our Federal Government clients seeking to engage couple of
Senior Engineer- End User Computing
at
Canberra
location.
Role: Senior Engineer - End User Computing - (EL1 Level)
Location of work: Canberra
Length of contract: 12 months
Contract extensions: 24 months extension (two extensions of twelve months each)
Security clearance: Must be an Australian Citizen
Senior EUC Technical / Team Lead
The Role:
The CLIENT is seeking a highly organised and motivated Senior Engineer to lead its End User Computing (EUC) team, based in the Canberra office. The
team is responsible for CLIENT's IT desktop operating system, applications and mobility environment, and the tools required to manage them. The
team provides 2nd and 3rd level BAU support and supporting projects workloads as required. The
successful applicant will have well developed technical skills and experience with windows desktop environments that are both physical and virtual, excellent written and oral communication, strong analytical and troubleshooting skills, and the ability to manage a small technical team. The
role is required to maintain a strong customer service focus supporting a broad range of technical services to the CLIENT and its stakeholders. The r
ole has a requirement to participate in the team's on-call roster and involves some after-hours work and travel requirements from time to time.
It is preferred that the successful candidate has a minimum of 5 years' experience in or similar roles.
Key du
ti
es and responsibilities
Duties include:
Provide technical expertise and guidance to junior engineers, cross-functional teams, including supporting program objectives and business outcomes.
Develop and implement strategies for system enhancements, optimisation, and scalability.
Troubleshoot and resolve escalated technical issues, ensuring minimal downtime and maximum system reliability.
Conduct thorough evaluations of new technologies and solutions, recommending and implementing those that align with business objectives.
Provide leadership to the EUC team, as well as the broader IT Operations Unit.
Collaborate with stakeholders to define system requirements and design solutions that meet their needs.
Create and maintain comprehensive documentation for systems, processes, and procedures.
Managing allocated workload and duties on a day-to-day basis.
Managing the delivery, support and maintenance for the windows desktop environment.
Packaging and deployment of software and upgrades.
Desirable Qualifications / Experience
Experience administering a secured End User Computing environment.
Experience building, deploying and managing physical and virtual desktop SOEs.
Experience with Microsoft Configuration Manager Current Branch and Intune.
Experience with Active Directory and Group Policy.
Experience with Azure Virtual Desktop and VMware virtual machines.
Experience with application packaging.
Experience in managing IT technical staff.
Strong scripting in PowerShell, VBScript and Batch.
Strong analytical and troubleshooting skills.
Excellent communication skills (both written and spoken). A
pplicants should have tertiary or industry qualifications in Information Technology and/or equivalent relevant experience.C
r
iteria:1.
Design, implementation and support of the following technologies – M365/O365 – MS Azure – Intune – MS Windows Server – Active Directory / Group Policy - Microsoft Configuration Manager 2. Senior or equivalent skills in PowerShell and other scripting languages. Packaging and deployment of software and upgrades. 3. Management of End User Computing or technical teams, with the ability to collaborate with various ICT, business and external suppliers to deliver positive ICT outcomes, and support capability uplift of APS technical staff.N
o
te: If you would be interested to apply, kindly share your updated CV on
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