
Complex Needs Specialist
1 week ago
As a Senior Case Manager, you will work with participants who have complex and multiple needs. Your primary role is to provide information and advice to court users and stakeholders about programs and supports available through the Courts Innovation Program.
Key responsibilities include:
- Managing a case load of participants with complex needs in line with program and organisational standards.
- Assessing the risk and needs of participants and developing case management plans.
- Developing and maintaining effective relationships with stakeholders, including government and non-government organisations.
To be successful in this role, you will need:
- Strong communication and interpersonal skills.
- Ability to work with diverse groups and individuals.
- Knowledge of the Courts Innovation Program and its services.
- Understanding of the needs and challenges faced by participants.
This role offers a unique opportunity to make a real difference in the lives of participants. You will have the chance to work in a dynamic and supportive team environment and contribute to the development of Court Link, an integrated court assessment, referral, and support program.
As a Senior Case Manager, you will have access to ongoing training and professional development opportunities, ensuring you stay up-to-date with the latest practices and technologies.
What We OfferWe offer a competitive salary package, including a base salary and performance-based bonuses. You will also receive comprehensive benefits, including health insurance, superannuation, and paid annual leave.
Our organisation values diversity and inclusion, providing a welcoming and inclusive workplace for all employees. We are committed to creating a culture that fosters collaboration, respect, and open communication.
How to ApplyIf you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to us. Applications remain current for 12 months.
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