Senior Operations Leader

1 week ago

Gold Coast, Queensland, Australia beBeeService Full time $120,000 - $150,000

Lead Automotive Service Manager

Join a dynamic and rapidly expanding organization, offering extensive career growth opportunities:

- We foster an environment of continuous improvement through regular recognition and reward programs.

- A comprehensive remuneration package, vehicle discounts, and bonus incentives

As part of the Peter Warren Automotive Holdings family, we represent premium vehicle brands and provide a wide range of services, from expert mechanical repairs to customer-focused sales and support. With over 900 dedicated employees across multiple locations, our team thrives on industry expertise, outstanding customer service, and leading knowledge sharing.

We value our people as one of our greatest assets and are seeking passionate individuals to drive operational excellence in the automotive service industry.

About the Role:

As Group Service Manager, you will lead initiatives to identify and implement improvements across service operations, financial performance, and customer satisfaction. This role offers the opportunity to influence best practices, develop high-performing teams, and contribute meaningfully to the company's long-term success.

Key Responsibilities:

  • Collaborate with Service Managers and Dealer Principals to drive strategic initiatives aimed at boosting profitability and efficiency
  • Analyse processes to streamline operations, reduce costs, and maintain high service standards and efficiencies.
  • Monitor service department KPIs and provide guidance to improve productivity, efficiency, customer satisfaction, and financial outcomes.
  • D deliver training programs to upskill service teams and support departmental success.
  • Support financial analysis, budgeting, and achieving performance targets across all service departments.
  • Ensure compliance with internal policies, industry standards, and legal regulations.
  • Analyse performance data and present findings to leadership to support strategic decision-making.
  • Act as a strategic advisor to Service Managers, offering insight and support on operational challenges.
  • Foster collaboration with senior leadership, internal teams, and manufacturers.

Requirements:

  • Minimum 5 years' experience in a senior automotive service role, with a proven ability to lead multiple service departments.
  • Solid grasp of service operations, focused on profit maximization and customer engagement.
  • High-level business insight, financial acumen, and data analysis skills.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to manage competing priorities and execute strategic initiatives.
  • Experience with systems such as Pentana is highly regarded.
  • Willingsness to travel to dealership locations.

The benefits of working with us:

  • Embrace development and mentoring from your team, fostering personal and professional growth
  • Exclusive discounts on vehicles, parts and servicing
  • Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
  • Paid parental leave to support you and your family

About Us:

Our commitment to growth, innovation, and customer satisfaction has earned us recognition as a leader in the automotive industry. Join our team and be part of a dynamic and supportive environment that values integrity, accountability, and mutual respect.

Career Advancement Opportunities:

We offer ongoing training and development opportunities to help you achieve your goals and advance your career. Our dedication to employee growth and well-being ensures that you will have the tools and support needed to succeed in your role.

  • Operational Leader

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeOperations Full time $120,000 - $160,000

    Job OpportunityThis is a mid-senior level full-time position responsible for leading the project delivery team and driving operational excellence in commercial fitouts.The successful candidate will have a strong understanding of commercial project delivery processes, leadership skills and the ability to build a high-performance culture.About the RoleWe are...

  • Senior Retail Operations Leader

    7 days ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $95,000 - $125,000

    Job SummaryAbout the RoleWe are seeking an experienced and results-driven Senior Retail Operations Leader to join our team. As a key member of our leadership group, you will be responsible for driving business growth and excellence in store operations.Key ResponsibilitiesDevelop and implement strategies to drive sales growth, improve customer satisfaction,...

  • Education Leader

    1 week ago

    Gold Coast, Queensland, Australia beBee Leader Full time $80,384 - $112,661

    Lead Educator Position">This role offers an exciting opportunity to join a reputable early childhood organisation and take on a leadership position in one of our kindergartens. As a highly skilled and passionate educator, you will play a key role in shaping the future of children in our care.">The kindergarten is situated in the grounds of Palm Beach State...

  • Operational Leader

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $105,000 - $150,000

    Job Title: Senior Assistant ManagerWe are seeking a highly skilled and experienced leader to manage daily operations, lead and coach staff, and maintain exceptional service standards.About the Role:Motivate and inspire staff to deliver an authentic guest experienceLead team coaching and mentoring initiatives, guest engagement programs, and operational best...

  • Day Shift Team Leader

    1 week ago

    Gold Coast, Queensland, Australia Senior Leadership Infrabuild Full time

    **About The Role**:**ARC (The Australian Reinforcing Company)** is looking for a hands-on and self-driven individual to join our Gold Coast branch as a **Warehouse Team Leader,**guiding our daily warehouse and production operations. You'll lead a team, manage workflow, and help ensure we deliver safely, on time, and to the highest standard.The hours for this...

  • Operational Leader

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeHospitality Full time $60,000 - $85,000

    Front of House LeadershipThe role of a Floor Manager is pivotal in ensuring seamless service and upholding the high standards of a premium waterfront venue.As a senior hospitality leader, you will be responsible for leading, training, and motivating a diverse front-of-house team to create a culture of professionalism, energy, and fun.Key...

  • Senior Operations Director

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeOperations Full time $500,000

    Job Title: Senior Operations DirectorWe are seeking a seasoned and results-driven operations leader to drive business growth, optimize processes, and build high-performing teams.This is a strategic role where you will partner with senior leaders to develop and implement operational plans, manage risk, and ensure seamless execution across multiple...

  • Operational Leader

    1 week ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $1,456 - $1,504

    We are an esteemed espresso bar and organic coffee roastery with a loyal community following.**Job Overview:**Seeking a seasoned business leader to oversee team training, rostering, and hiring to drive motivation and performance.**Responsibilities:Team Effectiveness: Develop strategies to enhance team happiness and productivity through targeted training and...

  • Visionary Operations Leader

    1 week ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $135,000 - $150,000

    Leadership Opportunity">We are seeking a seasoned leader to oversee our operations and drive the company's growth strategy. This role will involve managing cross-functional teams, ensuring seamless delivery of services, and collaborating with senior leadership to set and achieve strategic goals.">Key Responsibilities:">">Lead and supervise multiple...

  • Retail Operations Leader

    1 week ago

    Gold Coast, Queensland, Australia beBeeOperations Full time $100,000 - $150,000

    Senior Retail Operations Manager OpportunityA high-profile chance to lead a team of industry experts and oversee the day-to-day operations of a retail asset located on the Gold Coast.This is an exceptional opportunity for a well-rounded professional with the ability to manage multiple responsibilities and deliver results. The ideal candidate will be a team...