Concierge and Guest Service Professional
3 weeks ago
We are seeking a highly skilled and experienced Concierge and Guest Service professional to join our team at Perth's leading premium retail centre in the heart of Karrinyup.
The Role:- Identify opportunities to enhance the level of service offered to tenants and visitors through the Service Desk and the Property as a whole.
- Log, action, and monitor all service requests within the centre's Building Management electronic database, ensuring prompt and satisfactory resolution.
- Manage all lost items within the centre.
- Action customer feedback to drive continuous improvement.
- Coordinate centre services, including presentation of display cases, notice boards, and other visual displays.
- Process Gift Card Sales and assist with marketing events.
- Manage incoming calls for Building Management and direct them appropriately.
- Assist in Security Awareness initiatives.
- Previous experience in concierge and customer service roles.
- Intermediate computer skills.
- Excellent attention to detail and customer service skills.
- An open mind and enthusiastic approach to achieve exceptional service standards.
Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We value diversity and seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Glad accessible for all people, including targeted programs for Aboriginal and Torres Strait Islanders.
We strongly encourage applications from Indigenous Australians.
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Concierge and Guest Service Professional
4 weeks ago
Perth, Western Australia Glad Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Concierge and Guest Service professional to join our team at Glad Group.The successful candidate will be responsible for providing exceptional customer service to tenants and visitors, managing service requests, and coordinating centre services.Key ResponsibilitiesIdentify opportunities to improve...
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Concierge and Guest Service Professional
4 weeks ago
Perth, Western Australia Glad Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Concierge and Guest Service professional to join our team at Perth's leading premium retail centre in the heart of Karrinyup.Key ResponsibilitiesIdentify opportunities to enhance the level of service offered to tenants and visitors through the Service Desk and the Property as a wholeManage and...
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Concierge and Guest Service Professional
3 weeks ago
Perth, Western Australia Glad Group Full timeWe are seeking a highly skilled Concierge and Guest Service professional to join our team at Perth's leading premium retail centre.The Role:Identify opportunities to enhance the level of service offered to tenants and visitors through the Service Desk and the Property as a whole.Log, action, and monitor all service requests within the centre's Building...
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Guest Experience Professional
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Assistant Chief Concierge
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Perth, Western Australia Pan Pacific Hotels Group Full time{"title": "Concierge Role Overview", "content": "Key ResponsibilitiesAs a key member of our hotel team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued customers.Key Accountabilities:Deliver outstanding customer service, responding promptly to guest inquiries and resolving issues in...
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Spa Concierge
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Guest Experience Specialist
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Guest Experience Ambassador
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Guest Experience Associate
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Perth, Western Australia Marriott International Full timeAbout the RoleWe are seeking a highly skilled Guest Experience Expert to join our team at Marriott International. As a Guest Experience Expert, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide guests with a warm and sincere greeting, engaging them in...
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Spa Concierge
3 weeks ago
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Guest Experience Expert
3 weeks ago
Perth, Western Australia Marriott Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton Perth. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay for our valued guests.Key ResponsibilitiesProvide warm and sincere greetings to guests, engaging them in conversation...
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Guest Experience Specialist
4 weeks ago
Perth, Western Australia Marriott Full timeJob SummaryWe are seeking a highly skilled Guest Experience Expert to join our team at The Ritz-Carlton Perth. As a key member of our Front Office team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of memorable.Key ResponsibilitiesProvide warm and sincere greetings to guests, engaging...
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Guest Experience Specialist
4 weeks ago
Perth, Western Australia Marriott Full timeJob SummaryWe are seeking a highly skilled Guest Experience Expert to join our team at The Ritz-Carlton Perth. As a key member of our Front Office team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of memorable.Key ResponsibilitiesProvide warm and sincere greetings to guests, engaging...