Restaurant Partner Success Strategist

1 week ago

Melbourne, Victoria, Australia beBeeOperations Full time $80,000 - $150,000
Drive Success for Restaurant Partners

We are seeking a skilled Strategy & Operations Manager to join our team and drive success for restaurant partners across the Uber Eats platform.

This role involves leading high-visibility programmes designed to uplift partner performance and experience. You will work across functions, manage strategic initiatives end-to-end, and continuously look for ways to enhance the tools, incentives, and support we provide our partners.

  • Develop and execute initiatives that help restaurant partners deliver exceptional customer experiences and grow sustainably on the platform.
  • Design and optimise incentive schemes to reward high-performing merchants and encourage continued improvement.
  • Increase merchant engagement by building effective enablement strategies and clear communication plans for our Account Management team.
  • Align cross-functional teams around shared programme goals and measurement frameworks to drive execution.
  • Identify and resolve operational bottlenecks while advocating for product and process improvements that enhance the merchant experience.

The ideal candidate will have:

  • Proven ability to lead cross-functional projects and solve ambiguous problems in a dynamic, fast-paced environment.
  • Strong analytical mindset with the ability to turn data into actionable insights and strategic recommendations.
  • Excellent stakeholder management, communication, and organisational skills.
  • A self-starter mentality with comfort navigating change and evolving priorities.
  • A hands-on, detail-oriented approach — you're not afraid to roll up your sleeves to get things done.
  • Experience with SQL or other analytical tools to drive data-informed decisions and streamline operational processes.

At Uber, we believe in creating a workplace where everyone can thrive. We offer a range of benefits, including opportunities for growth and development, flexible work arrangements, and a supportive team environment.

Offices continue to be central to collaboration and cultural identity. Employees are expected to spend at least half of their work time in their assigned office. For certain roles, employees are expected to be in-office for 100% of their time.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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