Enterprise Success Strategist

4 days ago

Melbourne, Victoria, Australia beBeeSuccess Full time $120,000 - $180,000
Job Title:

Enterprise Success Strategist

About the Role:

As a strategic advisor and trusted partner to enterprise customers, you will leverage your expertise in customer success and platform consulting to drive measurable value through effective platform adoption.

You will balance business acumen with technical understanding, ensuring customers achieve operational excellence and leadership in an evolving ecosystem.

This role demands a strong leader who can navigate complex internal dynamics and regional customer relationships.

  • Drive customer strategy, leadership, and value realization by linking platform capabilities to measurable business outcomes.
  • Lead customer enablement and engagement, maximizing adoption, satisfaction, and self-sufficiency.
  • Promote usage of platform features and innovations, leveraging best practices, tailored training, and data-driven insights.
Key Responsibilities:
  • Cross-functional collaboration across regions with competing priorities.
  • Strategic planning and regular business reviews to align platform usage with customers' evolving goals.
  • Maintaining strong, trust-based relationships with business stakeholders, product owners, executive sponsors, and internal customer success teams.
Requirements:

Experience in customer success, platform consulting, or strategic roles. Strong leadership and collaboration skills. Ability to navigate complex internal dynamics and regional customer relationships.

What We Offer:

A dynamic work environment with opportunities for growth and development. A competitive compensation package and benefits.

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