Expert Voice Communications Specialist

1 week ago


Sydney, New South Wales, Australia Allura Partners Full time

Job Title: Expert Voice Communications Specialist - Sydney

About the Role:

We are seeking a skilled Voice Engineer/SME to join our expanding business and enhance our Voice and Unified Communications capabilities.

Key Responsibilities:

  • Design, Implement, and Manage Voice Systems: Ensure optimal performance and reliability of voice and VoIP systems.
  • Client Collaboration: Work with clients to understand their needs and provide UC solutions that meet their requirements.
  • Troubleshooting and Support: Provide expertise in troubleshooting and resolving voice-related issues.
  • Cross-Functional Teamwork: Collaborate with cross-functional teams to integrate voice solutions with existing systems.
  • Infrastructure Assessment: Conduct assessments of voice infrastructure and recommend enhancements.
  • Technical Knowledge: Stay updated with the latest trends and technologies in voice communications, particularly in MS Teams.
  • Staff Training: Train and support staff on voice technologies and best practices.

Qualifications:

  • Voice Engineering Experience: Proven experience as a Voice Engineer, UC Engineer or SME, with a strong background in VoIP technologies.
  • Extensive Knowledge: Extensive knowledge of voice protocols (SIP, RTP, etc.) and telecommunications principles.
  • Desirable Skills: Experience with MS Teams and its voice capabilities is highly desirable.
  • Problem-Solving Skills: Strong problem-solving skills and the ability to work under pressure.
  • Communication Skills: Excellent communication skills and the ability to convey technical information clearly.
  • Certifications: Relevant certifications (e.g., CCNA, CCNP, Microsoft certifications) are a plus.

About Allura Partners:

  • Cutting-Edge Technologies: Opportunity to work with cutting-edge voice technologies.
  • Innovative Environment: Collaborative and innovative work environment.
  • Competitive Package: Competitive salary and benefits package.
  • Professional Growth: Professional development and growth opportunities.

Estimated Salary: $105,000 - $125,000 per annum



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