Voice Communications Specialist

2 weeks ago


Sydney, New South Wales, Australia Allura Partners Full time

At Allura Partners, we are seeking an experienced Voice Engineer/SME to enhance our Unified Communications capabilities.

About the Role

This is a fantastic opportunity for a skilled professional to work with cutting-edge voice technologies and contribute to the growth of our business.

We are looking for someone who can design, implement, and manage voice and VoIP systems, ensuring optimal performance and reliability.

  • Main Responsibilities:
  • Design and implement voice and VoIP systems to meet client needs.
  • Work closely with clients to understand their requirements and provide tailored UC solutions.
  • Provide expertise in troubleshooting and resolving voice-related issues.
  • Collaborate with cross-functional teams to integrate voice solutions with existing systems.
  • Conduct assessments of voice infrastructure and recommend enhancements.
  • Stay updated with the latest trends and technologies in voice communications.
  • Train and support staff on voice technologies and best practices.
Qualifications

To be successful in this role, you will need:

  • Proven experience as a Voice Engineer or SME with a strong background in VoIP technologies.
  • Extensive knowledge of voice protocols (SIP, RTP, etc.) and telecommunications principles.
  • Experience with MS Teams and its voice capabilities is highly desirable.
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication skills and the ability to convey technical information clearly.
  • Relevant certifications (e.g., CCNA, CCNP, Microsoft certifications) are a plus.
About Us

Allura Partners offers a competitive salary package including $110,000 - $125,000 per annum, along with opportunities for professional development and growth.

We value innovative thinking, collaboration, and excellence in our work environment.



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