Voice Solutions Expert

6 days ago


Sydney, New South Wales, Australia Allura Partners Full time
Job Title: Voice SME

At Allura Partners, we're seeking a skilled Voice SME to enhance our Voice and Unified Communications capabilities.

We're looking for a talented engineer to join our team and contribute to the design, implementation, and management of voice and VoIP systems.

Key Responsibilities:
  • Design, implement, and manage voice and VoIP systems, ensuring optimal performance and reliability.
  • Collaborate with clients to understand their needs and provide UC solutions.
  • Provide expertise in troubleshooting and resolving voice-related issues.
  • Work with cross-functional teams to integrate voice solutions with existing systems.
  • Conduct assessments of voice infrastructure and recommend enhancements.
  • Stay updated with the latest trends and technologies in voice communications, particularly in MS Teams.
  • Train and support staff on voice technologies and best practices.
Requirements:
  • Proven experience as a Voice Engineer, UC Engineer, or SME with a strong background in VoIP technologies.
  • Extensive knowledge of voice protocols (SIP, RTP, etc.) and telecommunications principles.
  • Experience with MS Teams and its voice capabilities is highly desirable.
  • Strong problem-solving skills and the ability to work under pressure.
  • Excellent communication skills and the ability to convey technical information clearly.
  • Relevant certifications (e.g., CCNA, CCNP, Microsoft certifications) are a plus.
Why Allura Partners?
  • Opportunity to work with cutting-edge voice technologies.
  • Collaborative and innovative work environment.
  • Competitive salary and benefits package.
  • Professional development and growth opportunities.


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