Customer Service Expert

1 day ago

Ipswich, South Dakota, Australia beBeeCustomer Full time $55,000 - $80,000
Key Sales Advisor Role

We are seeking a skilled sales advisor to play a key role in delivering exceptional service and expert parts support to valued customers.

This fast-paced customer-focused environment demands high levels of focus, energy, and drive from our ideal candidate. With excellent communication skills and business acumen, you will thrive in this dynamic setting.

  • Competitive Salary: Regularly reviewed salaries ensure your earnings remain competitive.
  • Enhanced Annual Leave: Enjoy a great work-life balance with generous time off.
  • Career Growth Opportunities: Unlock personal development and career progression across the UK & Europe.
  • Lifetime Assurance: Financial security for you and your loved ones.
  • Employee Assistance Programme: Confidential support for you and your family.
  • Gym Discounts: Stay fit and healthy with reduced memberships.
  • Comprehensive Healthcare Perks: Access online GP services, hospital plans, and other wellness benefits.
  • Cycle Scheme: Save money while staying active with tax-free bike purchases.
  • Retail Discounts: Enjoy exclusive savings on popular brands.
Job Responsibilities
  • BUILD RELATIONSHIPS WITH CUSTOMERS AIMING TO WIN SALES AND IMPROVE MARGIN.
  • DEVELOP EXPERTISE IN PRODUCT OFFERINGS TO CUSTOMERS AND BE SEEN AS THE TRUSTED ADVISOR.
  • WORK COLLABORATIVELY WITH OTHER AREAS OF THE BRANCH TO ENSURE CUSTOMER NEEDS ARE MET.
  • EFFECTIVELY MANAGE CALL BACKS IN A TIMELY MANNER.
  • WORK CLOSELY WITH INTERNAL TEAMS TO UNDERSTAND PRODUCTS AND CUSTOMER NEEDS.
  • COLLABORATE WITH THE WAREHOUSE SUPERVISOR TO REDUCE RETURN RATE BY BUILDING BETTER CUSTOMER RELATIONSHIPS.
  • UTILISE BUSINESS DATA TO UNDERSTAND OPPORTUNITIES ACROSS ALL CUSTOMER BANDS AND PRODUCT GROUPS.
Skill Set
  • EXCELLENT COMMUNICATION SKILLS FOR DEVELOPING CUSTOMER RELATIONSHIPS.
  • HIGH LEVELS OF FOCUS, ENERGY, AND DRIVE.
  • GOOD BUSINESS ACUMEN.
  • ABILITY TO DELIVER BEST-IN-CLASS SERVICE TO ESTABLISH CUSTOMER EXPERIENCE EXCELLENCE.
Why Work Here?
  • People First: We value employees as much as customers.
  • Flexible Working Options: Support your lifestyle.
  • Career Progression: Genuine opportunities in a thriving industry.
  • Passion for Excellence: Join a team dedicated to being the best.

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