Service Solutions Expert

19 hours ago

Ipswich, South Dakota, Australia beBeeBoiler Full time $60,000 - $88,200

Job Title: Service Solutions Expert

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We are seeking a highly skilled Service Solutions Expert to provide exceptional customer service and deliver top-quality solutions to our customers.

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The successful candidate will have a strong background in servicing, repair, and maintenance of gas boilers, hold domestic Gas ACS Certification or equivalent, and possess a full driving license.

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  • Visiting customers' properties to carry out various work, including diagnostics and breakdowns, emergency repairs, and annual servicing.\
  • Providing excellent customer service through effective communication and managing workload of daily appointments via a tablet device.\
  • Managing van stock by ensuring all old faulty parts and good stock for credit are returned and receiving new stock delivered overnight.\
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    • Key Responsibilities:\
    • Service and repair gas boilers to meet the highest standards.\
    • Provide exceptional customer service to build trust and loyalty.\
    • Manage van stock effectively to minimize delays.\
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      • Requirements:\
      • Domestic Gas ACS Certification or equivalent.\
      • A full driving license.\
      • A background in servicing, repair, and maintenance of gas boilers.\
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        • What We Offer:\
        • Bonus Scheme.\
        • Fully stocked VW Transporter van.\
        • Pension Scheme.\
        • Up to five working weeks holidays.\
        • Option to buy extra holidays.\
        • Employee discounts.\

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