People Advisory Specialist

5 days ago

Melbourne, Victoria, Australia Department of Education Full time
About the Role

We are seeking a highly skilled People Advisory Specialist to join our team at the Department of Education. As a key member of our People Services branch, you will play a pivotal role in delivering exceptional HR service to our employees.

Key Responsibilities:

  • Provide expert HR advice on People Services matters to a diverse corporate workforce.
  • Effectively prioritize and manage all People Services enquiries within established SLAs, with accurate and timely service.
  • Work collaboratively with your team and others within People Services for managing complex case escalations.
  • Establish comprehensive knowledge of departmental processes and policies for HR services.
  • Escalate complex cases to subject matter experts in other areas of the People Strategy & Operations Division as necessary.
  • Identify emerging people trends to drive informed decisions and proactively identify ongoing process and system improvement initiatives for level 0 service support.

Requirements:

  • A Tertiary qualification in HR or similar.
  • Demonstrated experience working in a dynamic, high performing payroll, HR advisory or talent acquisition function.
  • Strong knowledge and understanding of HR policies, procedures, and practices.
  • Proven ability to effectively engage and build positive relationships with internal and external stakeholders at all levels.
  • Ability to interpret and convey specialist HR concepts and policies to diverse stakeholders.
  • Effective problem-solving capability to resolve or escalate operational service queries.

About the Department:

The Department of Education is committed to supporting Victorians to build prosperous, socially engaged, happy and healthy lives. We do this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.

About the Division:

The People Strategy and Operations (VPS) Division is responsible for managing HR operations and providing strategic support for both corporate staff and accommodation services. We oversee corporate environments, sustainability initiatives, payroll, recruitment, policy development, workplace relations, and workforce management.

Why Join Us:

We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. We offer a culture of leadership, learning and renewal in all workplaces with opportunities for career development and advancement.

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