Customer Success Professional
2 days ago
The Customer Success Professional at PSC Biotech is responsible for providing exceptional support to customers, ensuring their software, hardware, and network solutions meet their needs. This role requires excellent communication and problem-solving skills, with a focus on building long-term relationships with clients.
Key Responsibilities
- Assist the Business Development Manager in meeting project goals and objectives.
- Develop and maintain comprehensive knowledge of ACETM and Audit UtopiaTM features.
- Collaborate with internal departments to resolve customer issues and provide solutions.
- Manage multiple client projects simultaneously, prioritizing responsibilities and meeting deadlines.
- Demonstrate ability to travel as needed within the U.S. and globally.
Requirements
- Bachelor's Degree in Business Administration, Computer Science, or related field.
- 2-5 years' experience in customer service, preferably in a life science enterprise setting.
- Strong proficiency in MS Office and standard IT applications.
- Proactive problem-solving skills and ability to work in a fast-paced environment.
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Professional
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Customer Success Manager
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Customer Success Associate
4 weeks ago
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Customer Success Associate
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Melbourne, Victoria, Australia Neota Full timeCustomer Success ManagerWe are seeking a results-driven and proactive Customer Success Manager to join our growing team at Neota, a no-code automation cloud platform that empowers our customers to build and deploy bespoke expert automation system applications without coding expertise.Key Responsibilities:Proactive Outreach: Initiate and maintain proactive...
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Customer Success Strategist
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Melbourne, Victoria, Australia Neota Full timeCareer Opportunities at NeotaWe are a no-code automation cloud platform for the legal industry, serving top law firms, large corporations, and educational institutions. Our company culture emphasizes collaboration, creativity, and employee growth.Customer Success Manager PositionAs a key player in our organization, the Customer Success Manager will be...