Customer Success Manager
7 days ago
Join our team at REAL TIME AUSTRALIA as a Customer Success Manager and make a lasting impact on the lives of our customers. As a key member of our award-winning CS Team, you will play a vital role in shaping the customer journey and ensuring their success with our cloud-based platform.
Key Responsibilities:- Support the achievement of successful engagements throughout the customer lifecycle, leveraging our cloud-based platform to drive customer success.
- Develop long-term partnerships with customers, ensuring they realize the full value of their investment in our cloud-based platform.
- Work closely with cross-functional teams, including Marketing, Product, Sales, Support, and Revenue Ops, to drive customer success and growth.
- Monitor and identify adoption and utilization trends, providing recommendations based on risk and customer business needs.
- Partner with internal stakeholders to align activities with customer business cases and strategies.
- 2+ years of experience in customer success, consulting, or software sales.
- Customer-facing experience within a SaaS environment.
- Previous experience working with Digital Adoption Platforms.
- Ability to interact with enterprise customer teams at various levels of technical and non-technical depth.
- Experience providing insights, building relationships, and driving value to C-Level.
We offer a competitive remuneration package, including up to $450/day (inclusive of super) + trainings + laptop. If you are a motivated and results-driven professional looking to make a difference in the lives of customers, we encourage you to apply for this exciting opportunity.
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Customer Success Manager
3 weeks ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Manager, you will be responsible for ensuring the success of our customers who have purchased our Signature Success Plan.Key ResponsibilitiesDevelop deep relationships with customers' team members and...
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Customer Success Manager
3 weeks ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Manager, you will be responsible for delivering exceptional customer experiences and driving business growth through our Signature Success Plan.Key ResponsibilitiesDevelop and maintain strong relationships...
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Customer Success Manager
4 weeks ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships.Key ResponsibilitiesAlign with and manage business...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia Genesys Full timeCustomer Success ManagerGenesys is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for establishing and maintaining long-term relationships with our customers, ensuring their success and satisfaction with our products and services.Key Responsibilities:Manage a portfolio...
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Customer Success Manager
2 days ago
Melbourne, Victoria, Australia ClickView Full timeCustomer Success ManagerClickView is seeking a high-performing Customer Success Manager (CSM) to play a valuable role in delivering a rewarding customer experience. The CSM will ensure OKRs around engagement, interactions, and usage targets are met. This role involves being a thought leader in education and an advocate for ClickView and its resources. It...
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Customer Success Manager
1 month ago
Melbourne, Victoria, Australia ClickView Full timeCustomer Success ManagerClickView is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for delivering a rewarding customer experience and ensuring that our customers achieve their goals and outcomes.Key Responsibilities:Build and maintain strong, long-lasting customer...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia REAL TIME AUSTRALIA Full timeJoin Our Team as a Customer Success ManagerWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Real Time Australia. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our cloud-based platform by our customers.Key Responsibilities:Develop and execute customer...
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Customer Success Manager
1 month ago
Melbourne, Victoria, Australia ClickView Full time{"title": "Customer Success Manager", "description": "Transform Education with ClickViewAt ClickView, we're on a mission to revolutionize education through the power of video. As a Customer Success Manager, you'll play a vital role in delivering exceptional customer experiences and driving engagement with our platform.With a strong background in account...
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Customer Success Manager
4 weeks ago
Melbourne, Victoria, Australia NEXTDC Ltd Full time{"title": "Customer Success Manager", "description": "Job SummaryAs a Customer Success Manager at NEXTDC Ltd, you will be responsible for ensuring the success of our customers throughout their entire journey, from onboarding to project delivery, adoption, and renewal.Key ResponsibilitiesStakeholder Management: Effectively communicate and manage project...
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Customer Success Manager
4 weeks ago
Melbourne, Victoria, Australia ClickView Full timeCustomer Success ManagerClickView is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for delivering a rewarding customer experience, ensuring OKRs around engagement, interactions, and usage targets are met.Key Responsibilities:Build and maintain strong, long-lasting...
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Customer Success Manager
4 weeks ago
Melbourne, Victoria, Australia WorkWave Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team at WorkWave. As a key member of our customer-facing team, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Work collaboratively with sales to ensure a...
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Customer Success Manager
4 weeks ago
Melbourne, Victoria, Australia WorkWave Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team at WorkWave. As a key member of our customer-facing team, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Work collaboratively with sales to ensure a...
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Customer Success Manager
4 weeks ago
Melbourne, Victoria, Australia WorkWave Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team at WorkWave. As a Customer Success Manager, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Work collaboratively with sales to ensure a smooth...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia WorkWave Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team at WorkWave. As a Customer Success Manager, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Work collaboratively with sales to ensure a smooth...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia WorkWave Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team at WorkWave. As a Customer Success Manager, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Work collaboratively with sales to ensure a smooth...
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Customer Success Manager
1 week ago
Melbourne, Victoria, Australia Darktrace Full timeThis is a Customer Success Manager role with Darktrace, a leading cybersecurity company in Australia. The company is growing rapidly, and this is an opportunity to join at a critical time.About the Role:The Customer Success Manager will be responsible for managing a portfolio of enterprise accounts, building strong relationships with customers, and ensuring...
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Customer Success Manager
3 weeks ago
Melbourne, Victoria, Australia WorkWave Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team at WorkWave. As a key member of our customer-facing team, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Work collaboratively with sales to ensure a...
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Customer Success Manager
3 weeks ago
Melbourne, Victoria, Australia WorkWave Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team at WorkWave. As a Customer Success Manager, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Work collaboratively with sales to ensure a smooth...
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Customer Success Manager
3 weeks ago
Melbourne, Victoria, Australia WorkWave Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team at WorkWave. As a Customer Success Manager, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Work collaboratively with sales to ensure a smooth...
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Customer Success Manager
4 weeks ago
Melbourne, Victoria, Australia WorkWave Full timeJob Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to join our team at WorkWave. As a Customer Success Manager, you will be responsible for ensuring our clients receive the tools and support they need to achieve their strategic business goals.Key Responsibilities:Work collaboratively with sales to ensure a smooth...
