Hotel Experience Ambassador
2 weeks ago
We are seeking a skilled and charismatic Welcome Desk Agent to join our team at W Brisbane. As a key representative of our hotel, you will be responsible for delivering exceptional guest experiences and providing seamless support to our guests.
About the Role
As a Welcome Desk Agent, you will be the first point of contact for our guests, setting the tone for their stay with us. You will provide accurate information about our hotel's facilities and services, resolve any issues that may arise during their stay, and ensure that they have an unforgettable experience at W Brisbane.
Key Responsibilities
- Provide exceptional guest service and create memorable experiences for our guests
- Ensure that all guests receive a warm welcome and are checked-in efficiently
- Resolve any issues or complaints in a timely and professional manner
- Work closely with other departments to ensure that guests' needs are met
Requirements
To be successful in this role, you will need:
- A minimum of 1 year's experience in a similar role within a hotel environment
- Experience with Opera property management system
- Excellent communication and interpersonal skills
- Ability to work a 7-day rotating roster with a minimum availability of three days a week
- Must be available to work AM, PM, and Overnight Shifts
Benefits
- The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
- 'Great Places to Work' certified
- Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
- Discounts on food & beverage across all our hotels
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Employee Assistance Program
About Marriott International
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
-
Hotel Guest Experience Ambassador
2 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeSofitel Brisbane Central is a sophisticated luxury hotel located in the heart of Brisbane city. We offer refined French luxury, world-class dining, and impeccable hospitality.As a Room Attendant, you will be at the heart of the hotel's operation, ensuring that our guests have a clean, comfortable space to relax and enjoy their stay. Your key focus will be on...
-
Hotel Experience Ambassador
1 week ago
Brisbane, Queensland, Australia Vignette Collection Full timeAbout Vignette CollectionAt our hotel, we're looking for team members who are passionate about delivering exceptional guest experiences. As a Hotel Experience Ambassador, you'll be part of a dynamic team that strives for excellence every day.Your Day-to-DayYou'll have the opportunity to work with a diverse group of guests, providing personalized service and...
-
Hotel Hospitality Ambassador
4 days ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeJob Title: Hotel Hospitality AmbassadorAmbassadors of hospitality are highly skilled professionals who set the standard for exceptional guest experiences.The ideal candidate will possess a sincere dedication to delivering unparalleled customer service, prior experience in a similar capacity, and a valid driver's license. Exceptional presentation and...
-
Luxury Hotel Guest Experience Ambassador
3 days ago
Brisbane, Queensland, Australia Crystalbrook Collection Hotels Full timeExperience the Art of Exceptional Guest ServiceWe are seeking a part-time Luxury Hotel Guest Experience Ambassador to join our vibrant team at Crystalbrook Vincent in Brisbane's best location, Howard Smith Wharves.About the RoleThis is an exciting opportunity for a passionate and forward-thinking individual who can elevate our guests' experience to new...
-
Luxury Hotel Ambassador
2 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeEmbark on a Remarkable Career as a Luxury Hotel AmbassadorAt Sofitel Brisbane Central, we're committed to delivering exceptional guest experiences and creating lasting memories. As a Luxury Hotel Ambassador, you'll play a pivotal role in showcasing our hotel's renowned luxury and warm hospitality.About UsWe are a luxurious city hotel that offers an...
-
Hotel Service Ambassador
2 weeks ago
Brisbane, Queensland, Australia Hyatt Full timeUnlock a world of opportunities with Hyatt, a leader in hospitality and customer service. We are seeking a skilled and enthusiastic Hotel Service Ambassador to join our team at Hyatt Regency Brisbane.About the Role:We offer a competitive salary of $60,000 - $70,000 per annum, depending on experience.You will be responsible for providing exceptional...
-
Luxury Hotel Ambassador
4 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeCompany DescriptionAt Sofitel Brisbane Central, our commitment to care and kindness is at the heart of everything we do. We empower our team members to make a meaningful impact, while supporting their wellbeing and providing opportunities for growth and development.Job OverviewAs a Concierge team member, you will be the face of the hotel, providing...
-
Luxury Hotel Ambassador
4 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeCompany DescriptionAt Sofitel Brisbane Central, we're committed to providing exceptional service and creating unforgettable experiences for our guests. As a key member of our team, you'll play a vital role in delivering our brand promise of Magnifique Moments.Job DescriptionAs a Concierge team member, you'll be the face of our hotel, providing a warm and...
-
Luxury Hotel Ambassador
4 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeBe the Face of Sofitel Brisbane CentralCreate unforgettable experiences for our guests as a Concierge team member. You will be the key point of contact for guests arriving and departing the hotel, ensuring an exceptional level of luxury service is delivered.Key Responsibilities:Engage with guests on arrival, departure, and during their stay through reception...
-
Hotel Experience Ambassador
1 month ago
Brisbane, Queensland, Australia Marriott International Full timeAre you passionate about delivering exceptional guest experiences? As a Whatever/Whenever Agent at W Brisbane, you will be the face of our hotel, providing personalized service and exceeding guest expectations.Key Responsibilities:Respond to guest requests and inquiries in a timely and professional mannerProvide information on hotel facilities and...
-
Luxury Hotel Ambassador
4 weeks ago
Brisbane, Queensland, Australia SOFITEL Full timeAt Sofitel Brisbane Central, we're looking for a skilled and passionate Guest Experience Specialist to join our team. As a key point of contact for guests, you'll be responsible for delivering exceptional service and creating unforgettable moments.Key Responsibilities:Engage with guests on arrival, departure, and during their stay through reception and...
-
Hotel Experience Ambassador
2 weeks ago
Brisbane, Queensland, Australia Marriott International Full timeUnlock a Career at W BrisbaneWe're seeking an experienced Whatever/Whenever Agent to join our team at W Brisbane. As a key member of our hotel's front desk, you'll be responsible for providing exceptional service to our guests and exceeding their expectations.About UsAt Marriott International, we're committed to creating unforgettable experiences for our...
-
Hotel Experience Ambassador
22 hours ago
Brisbane, Queensland, Australia Marriott Full timeOverviewAt W Hotels, we're always looking for talented individuals to join our team and help us deliver an unforgettable experience for our guests.As a Whatever/Whenever Agent, you'll be part of a dynamic team that's passionate about delivering exceptional service and creating memories that last a lifetime.
-
Dining Experience Ambassador
1 week ago
Brisbane, Queensland, Australia SOFITEL Full timeSofitel Brisbane Central OverviewLocated in the heart of Brisbane city, Sofitel Brisbane Central is a sophisticated luxury hotel offering refined French luxury and world-class dining experiences.Salary PackageThe successful candidate can expect an attractive salary package with an estimated $55,000 - $65,000 per annum, depending on experience and...
-
Customer Experience Ambassador
1 week ago
Brisbane, Queensland, Australia Grupo Mantra Full timeAs a Customer Experience Ambassador, you will be the face of our hotel, delivering exceptional service and creating unforgettable experiences for our guests.We are currently looking for a motivated and passionate individual to join our Front Office Team at Art Series Hotels. Our hotels offer a unique experience that is inspired by Australian contemporary...
-
Luxury Hotel Front Desk Ambassador
1 week ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeAbout The RoleWe are seeking a highly skilled and professional Luxury Hotel Front Desk Ambassador to join our team at The Star Brisbane.As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests during their stay with us. This includes check-in and check-out procedures, managing guest requests, and...
-
Hotel Experience Ambassador
5 days ago
Brisbane, Queensland, Australia Marriott International Full timeUnlock a World of PossibilitiesWelcome Desk Agent at W Brisbane is a role that goes beyond the traditional guest service experience. As a key member of our team, you will be responsible for delivering an exceptional stay for our guests, showcasing your natural talent and creativity.About UsMarriott International is a global leader in hospitality, with over...
-
Customer Experience Ambassador
1 month ago
Brisbane, Queensland, Australia Hilton Hotels Full timeUnlock a world of opportunities at Hilton Hotels, where you'll embark on a journey to deliver exceptional guest experiences. As a Customer Experience Ambassador, you'll be the face of our brand, ensuring every interaction is warm, personalized, and memorable.Key Responsibilities:Provide a warm welcome to guests, setting the tone for a seamless...
-
Luxury Hotel Room Ambassador
1 week ago
Brisbane, Queensland, Australia SOFITEL Full timeSofitel Brisbane Central - A World-Class Hospitality ExperienceWe are seeking a skilled and dedicated Room Ambassador to join our team at Sofitel Brisbane Central. As a key member of our hotel's operations, you will play a vital role in ensuring the highest standards of cleanliness, comfort, and guest satisfaction.With its sophisticated luxury accommodation,...
-
Luxury Hotel Front Desk Ambassador
22 hours ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeAbout The Star Entertainment GroupWe are a dynamic and award-winning entertainment company, redefining the hospitality industry in Australia. Our $3.6 billion Queen's Wharf Brisbane development is a testament to our commitment to delivering exceptional experiences for our guests.Job Title: Luxury Hotel Front Desk Ambassador$55,000 - $65,000 per annum...