Hotel Experience Ambassador

7 days ago


Brisbane, Queensland, Australia Vignette Collection Full time
About Vignette Collection

At our hotel, we're looking for team members who are passionate about delivering exceptional guest experiences. As a Hotel Experience Ambassador, you'll be part of a dynamic team that strives for excellence every day.

Your Day-to-Day

You'll have the opportunity to work with a diverse group of guests, providing personalized service and ensuring their stay is unforgettable. Your positive attitude and genuine desire to connect with people will make every guest feel valued.

An organized approach to work, coupled with attention to detail, will enable you to succeed in this role. You'll work collaboratively with your colleagues to respond to guest needs efficiently, whether it's valet parking, room service, or concierge requests.

Our Culture & Values
  • Deliver Excellence through outstanding service
  • Embrace Growth by continually improving skills and knowledge
  • Communicate Openly and transparently with guests and colleagues
  • Care for People, community, and the environment
  • Support Each Other and value diversity
  • Bring Positivity to every interaction
  • Take Ownership of mistakes and opportunities for growth
What We Offer
  • A Competitive Salary between $25-$35 per hour (dependent on experience)
  • Discounted childcare and gym memberships
  • The IHG Employee Room Benefit & Friends and Family Program
  • Sales incentives and recognition schemes
  • Access to therapy and well-being resources
  • Career development and mentoring opportunities


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