Customer Service Representative
1 month ago
We are seeking a highly motivated and experienced individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, managing inventory, and coordinating service and spare parts.
Key Responsibilities- Manage and maintain accurate inventory levels
- Coordinate service and spare parts requests
- Provide excellent customer service and support
- Process quotes, orders, payments, and invoices
- Monitor and manage service orders to ensure customer satisfaction
- Develop and maintain good relationships with customers
- Perform daily follow-up calls to previous customers
- Carry out administrative tasks associated with service and spare parts
- Experience in automotive equipment, electrics, and hydraulics
- Excellent customer service and complaint handling skills
- Proficient in Microsoft applications or similar inventory systems
- Good written and verbal communication skills
- Ability to manage multiple tasks efficiently
- Confident in building rapport with internal and external stakeholders
We are a leading recruitment agency with a strong reputation for delivering exceptional results. We are committed to providing a positive and inclusive work environment for our employees and clients.
What We Offer- Competitive salary package
- Permanent opportunity
- Great company culture
- Amazing career progression opportunities
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