Customer Service Representative

1 month ago


Smithfield, New South Wales, Australia People2People Full time
About the Role

We are seeking a highly motivated and experienced individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service, managing inventory, and coordinating service and spare parts.

Key Responsibilities
  • Manage and maintain accurate inventory levels
  • Coordinate service and spare parts requests
  • Provide excellent customer service and support
  • Process quotes, orders, payments, and invoices
  • Monitor and manage service orders to ensure customer satisfaction
  • Develop and maintain good relationships with customers
  • Perform daily follow-up calls to previous customers
  • Carry out administrative tasks associated with service and spare parts
Requirements
  • Experience in automotive equipment, electrics, and hydraulics
  • Excellent customer service and complaint handling skills
  • Proficient in Microsoft applications or similar inventory systems
  • Good written and verbal communication skills
  • Ability to manage multiple tasks efficiently
  • Confident in building rapport with internal and external stakeholders
About Us

We are a leading recruitment agency with a strong reputation for delivering exceptional results. We are committed to providing a positive and inclusive work environment for our employees and clients.

What We Offer
  • Competitive salary package
  • Permanent opportunity
  • Great company culture
  • Amazing career progression opportunities


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