Customer Service Representative

3 weeks ago


Smithfield, New South Wales, Australia People2People Full time
About the Role

We are seeking a highly motivated and experienced Customer Service Representative to join our team at People2People. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Coordinate service and repair work, ensuring timely completion and customer satisfaction
  • Interpret spare parts and provide technical support to customers
  • Develop and maintain strong relationships with customers, responding to their needs and concerns
  • Monitor and maintain accurate records of customer interactions and service orders
Requirements
  • Proven experience in customer service and technical support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of automotive equipment and electrics
  • Proficient in Microsoft applications and inventory systems
What We Offer
  • A competitive salary package
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A comprehensive benefits package


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