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Workshop Operations Manager
2 months ago
About the Role
As a key member of our team at Inchcape, you will be responsible for leading and directing our workshop team in a fast-paced, agile environment. Your clear and consistent communication will guide your team through their daily tasks, ensuring productivity and efficiency are maximized. You will effectively allocate tasks to your dedicated team, ensuring work is completed within the allotted time and to the highest standards.
Key Responsibilities:
- Identify and oversee the repair of technical issues, providing support to technicians to build their knowledge base.
- Ensure all work is completed within the Manufacturer Repair Times Guide and Inchcape Automotive Retail standards.
- Road test vehicles to ensure quality and safety checks are completed.
- Complete quality and timely work as per Repair Order instructions, identifying additional work where required (EVHC) and liaising with Service Advisors to provide feedback to customers.
About You
We are looking for a candidate with proven leadership capability, able to work in a busy service centre environment. You will have a good eye for detail and a clear understanding of workshop operations. You must be able to work independently as well as in a team environment, with excellent organisational skills. A current Motor Mechanic Trade Certificate is essential, and a valid, current driver's license is required for this role.
Benefits and Working for Us
As a member of our team, you will have access to modern facilities with the latest tools and technology. We offer career opportunities and progression, providing a sense of purpose and direction. You will also have access to our employee benefits program, including company car rental, discounts on vehicle purchases and services, free annual flu vaccination, and an employee wellbeing program.