Operational Support Manager
9 hours ago
We are seeking a highly organized and detail-oriented Operational Support Manager to join our team at dnata. The successful candidate will be responsible for providing administrative support to the Cargo Operations team, ensuring seamless execution of tasks and maintaining high standards of quality.
About the Role- Lead the administrative function for the Cargo Operations team, ensuring efficient day-to-day operations and effective communication among team members.
- Raise invoices to Cargo agents, ensuring timely billing and accurate financial records.
- Work closely with the Procurement Manager to review supply management processes across Cargo Facilities nationally.
- Oversee office administration, including uniform procurement, stationery ordering, petty cash handling, and reconciliation.
- Process new and renewed ASIC applications in a timely manner.
- Raise purchase orders and relevant invoices.
- Investigate and resolve disputes with customers in a professional and timely manner.
- Support onboarding and offboarding of employees, ensuring a smooth transition process.
- Update agencies with agency employees' worked hours each week.
- Exceptional written and verbal communication skills, with the ability to implement and create new processes.
- Strong computer acumen, with sound knowledge of Microsoft Office suite.
- Sound organizational skills, with experience in undertaking multiple tasks concurrently and meeting deadlines.
- Ability to work independently, prioritizing tasks and managing time effectively.
As an Operational Support Manager at dnata, you can expect a competitive salary range of $80,000 - $110,000 per annum, depending on location and experience. Additionally, you will have access to various benefits, including training opportunities, career growth prospects, and a collaborative work environment.
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