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Dynamic Restaurant Leadership Role
3 weeks ago
Catering HQ is currently seeking a skilled Restaurant Team Leader to join our team at Club Parramatta. The ideal candidate will be proactive and dynamic with excellent leadership skills.
Job DescriptionThe successful applicant will be responsible for communicating effectively with colleagues and management to improve quality and service. They will also assist in the opening and/or closing of the catering department as per company guidelines.
Key Responsibilities- Communicate with co-workers and management to solve problems and improve quality and service.
- Assist in the opening and/or closing of the catering department as per the company checklist guidelines.
- Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food items.
- Understand and anticipate customer needs and aim to exceed these requirements.
- Training new employees and motivating them in their role.
- Assist in reaching business goals and objectives as set out by management.
- Minimum 1 year experience in a similar role.
- Excellent supportive and leadership skill set.
- Exposure to rostering and people development.
- Strong customer service focus.
- Professional, upbeat and friendly personality.
- Exceptional attention to detail.
- Positive and flexible attitude.
- Highest level of presentation and grooming standards.
- Fantastic people management skills and professional nature.
- Confidence to take charge and own the result, yet humble enough to listen and learn.
- Honest and results-focused - able to give and receive genuine feedback and take action as needed.
- Innovative - proven experience of genuinely implementing new ideas.
- Lunch on us while on shift.
- Discount on coffee while on shift.
- Discounts from our suppliers such as Vittoria Coffee.
- Career progression opportunities.
- Internal and external training opportunities.
Our team is dedicated to creating a safe and inclusive environment for all employees and customers. If you possess the required skills and qualifications, please submit your application.
Additional Information- Employment type: Full-time.
- Job function: Management and Manufacturing.
- Industries: Hospitality.