Customer Service Representative

2 weeks ago

Darwin, Northern Territory, Australia Lawrence & Hanson Full time
About Us

Lawrence & Hanson is a leading electrical wholesaler in Australia, with a rich heritage dating back to 1886. We pride ourselves on providing quality products, expert advice, and technical support to our customers across various market sectors.

About the Role

We are seeking a highly motivated and customer-focused individual to join our branch team as a Customer Service and Sales Representative. As a key member of our team, you will be responsible for providing exceptional sales and service to our customers, working closely with the branch team to achieve overall results.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored solutions.
  • Prepare accurate quotes and provide product information to customers, ensuring they have the best possible experience.
  • Work collaboratively with the branch team to achieve sales and service targets, contributing to the overall success of the branch.
  • Stay up-to-date with product knowledge and industry developments, providing expert advice to customers and colleagues alike.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including a profit share scheme.
  • The chance to work with a leading electrical wholesaler, with a strong commitment to customer satisfaction and excellence.
  • Ongoing training and development opportunities, to help you achieve your career goals.
How to Apply

If you are a motivated and customer-focused individual with a passion for sales and service, we encourage you to apply for this exciting opportunity. Please submit your application, including a cover letter and resume, to [insert contact information]. We look forward to hearing from you

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