Customer Service Representative

3 days ago


Darwin city centre, Northern Territory, Australia GFG-Alliance Full time
Customer Service Representative

At GFG-Alliance, we're seeking a skilled Customer Service Representative to join our Darwin Steel Centre team. As a key member of our sales and operations team, you'll play a vital role in ensuring our customers have a positive experience with Infrabuild Steel Centre.

Main Responsibilities:

  • Manage customer enquiries via phone, email, and in-person
  • Process cash sales, quotes, and orders
  • Make proactive outbound calls to customers
  • Prepare reports to track sales and customer interactions
  • Maximise sales opportunities and provide excellent customer service

Requirements:

  • Experience in customer service and sales administration
  • Excellent interpersonal skills and ability to establish rapport with customers
  • Microsoft Office and SAP system experience highly regarded
  • Experience in estimating and drafting in a similar industry highly regarded

About Us:

GFG-Alliance is a dynamic and innovative company that's passionate about making a positive impact on our world. We're committed to building strong relationships with our customers and providing them with exceptional service. If you're a motivated and customer-focused individual who thrives in a fast-paced environment, we'd love to hear from you.



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