Operations Team Lead

1 day ago

Horsley Park, New South Wales, Australia Amazon Full time

We are currently seeking an experienced Operations Area Manager to join our Customer Fulfillment team at our brand new Fulfillment Center in a prominent location.

As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

Please note the shift pattern is based on 4 nights on and 3 nights off. (Sunday to Wednesday or Wednesday to Saturday)

Key Responsibilities:

  • Leading and developing a team of Operations Section Managers and their direct reports,
  • Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
  • Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,
  • Partnering with the management team to establish and maintain quality control standards,
  • Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.

BASIC QUALIFICATIONS

  • Working experience in Operations, Supply Chain/Logistics, or a related field,
  • Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,
  • Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
  • Excellent communication skills, both verbal and written,

PREFERRED QUALIFICATIONS

  • Direct management experience for employees and their performance,
  • Experience with performance metrics and process improvement,
  • Candidates must be flexible to work weekends and/or shifts regularly,
    Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook,
    Bachelor's Degree from an accredited university or equivalent qualification.

Estimated Salary: $90,000 - $120,000 per annum, depending on experience and qualifications.
Work Location: Our brand new Fulfillment Center in a prominent location, with regular travel to other Amazon facilities.

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