Therapeutic Services Facilitators

5 days ago

Melbourne, Victoria, Australia beBeeFamilyViolence Full time $70,000 - $90,000

At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life's stages and challenges.

Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.

The Positive Shift (+SHIFT) Facilitator role is designed to provide therapeutic group work and case management services to women who use force in intimate relationships. The Facilitator will work in partnership with the women, partner agencies and other stakeholders to assist the recovery of the women impacted by family violence and trauma.

+ SHIFT is an innovative Australian first, evidence-based family violence program targeted at supporting women who use force in intimate relationships. +SHIFT provides a 16-week evidenced based curriculum addressing women's use of force. The specifically modified curriculum focuses on the group members' motivations, intent and consequences of their actions emphasising that the use of force is not appropriate and teaches healthy alternatives.

Key duties:

  • Commitment to delivering programme support to vulnerable women and families affected by Family Violence including those clients with complex needs and from diverse backgrounds utilising various modalities including face-to-face and virtual delivery.
  • Clients are treated with kindness, respect and empathy so they feel accepted and valued whatever their needs, ability, gender, age, religion, spirituality, mental health status, ethnicity, background or sexual orientation.
  • Excellent communication skills and a positive customer focus are demonstrated.
  • Commitment to prioritising the safety, wellbeing and best interests of the client, and duty of care in the prevention, identification, and response to family violence.
  • Compliance with procedures and protocols to meet best practice and contractual obligations.
  • Maintain and foster positive working relationships with key stakeholders and partners including funding body(s) and membership of key networks.
  • Actively participate, assist and support the immediate and broader team to implement evidence-based practice and ensure exceptional customer service and outcomes-based support to clients.
  • Promotion of a high-performance customer-centric culture.
  • Workplace Health & Safety Responsibilities.

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