Family Service Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeFuneral Full time $50,000 - $70,000

Supporting Families in Need

In a nation where loss is a shared experience, our company plays a significant role in helping families navigate their grief. As a funeral service professional, you will be responsible for planning and coordinating the entire funeral process from start to finish.

About the Role:

  • Deliver exceptional customer experiences by working closely with grieving families, listening to their needs, and providing solutions tailored to their preferences.
  • Develop and implement personalized funeral plans that cater to the family's cultural, spiritual, or personal requirements.
  • Maintain accurate records of funeral arrangements, ensuring seamless execution on the day of the service.

About You:

  • Possess excellent communication skills, empathizing with families and conveying complex information in a clear, concise manner.
  • Demonstrate a high level of professionalism, being punctual, organized, and adaptable to changing situations.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Operate a vehicle safely and efficiently, adhering to traffic laws and regulations.

Benefits:

  • Opportunities for career advancement and professional growth.
  • Comprehensive induction program and ongoing training to enhance your skills and knowledge.
  • Access to modern facilities and equipment to ensure a smooth and efficient funeral service.
  • Collaborative work environment and networking opportunities with colleagues across the business.
  • Supportive team culture prioritizing employee well-being and work-life balance.
  • Access to Employee Assistance Program (EAP) for confidential support and guidance.

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