Family Services Support Worker

About the Role

We're on the lookout for someone with Community Sector experience who's enthusiastic, culturally aware, and ready to jump into a rewarding support role with our Integrated Family Services (IFS) team based in Footscray. This is a fixed-term position, working four days a week

In this role, you will support the team with everyday tasks like following up and allocating referrals, making phone calls, taking meeting minutes and working closely with the IFS practitioners.

If you enjoy working in a fast-paced environment with a dedicated team of practitioners, we'd love to hear from you.

Key Selection Criteria:

To be successful in this role, you will have:

• Minimum qualifications in Diploma of Community Services, or other related fields such as Social Work or Mental Health
• A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.
• An understanding and experience in applying contemporary family violence theoretical frameworks in the intervention with vulnerable children, young people and parents with complex needs.
• Knowledge of the community services sector, including an understanding of the issues that vulnerable children and families face.
• Well-developed skills in assessing risks, needs and safety for children, young people and families

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full listing please view Position Description

For more information, please contact:

Kylie Maxfield at

Our Offer

• Hourly Rate based on SCHADS Award Level 3 ($ $43.23) dependent on qualification and experience.
• Salary packaging – we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Sanctuary Organisation - MacKillop's work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal

You must have a:

• Valid and current Driver's Licence
• Satisfactory Criminal History Check (paid for by MacKillop)
• Valid Employee Working with Children Check
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.