Learning Technologies Support Specialist

1 month ago


Joondalup, Australia Edith Cowan University Full time
Job Title: Learning Technologies Support Officer

Edith Cowan University is seeking a highly skilled and motivated individual to join our Centre for Learning and Teaching as a Learning Technologies Support Officer.

About the Role

The successful candidate will provide academic staff support, instruction, and resourcing for centrally supported teaching and learning technologies. This role will focus on maximising the understanding, adoption, and effective employment of these technologies to achieve learning and teaching goals, Centre objectives, and enhance the student learning experience.

Key Responsibilities
  • Provide high-level technical support and training to academic staff on a range of learning technologies, including Canvas, Turnitin, Panopto, and MS Teams.
  • Work collaboratively with academic and professional staff to identify and resolve technical issues and provide innovative solutions to enhance the learning experience.
  • Develop and maintain knowledge of emerging technologies and trends in the field of learning technologies.
  • Contribute to the development of Centre policies and procedures related to learning technologies.
Requirements
  • High technological aptitude and capability, including the ability to learn new systems.
  • Familiarity with a range of learning technologies in a Higher Education environment is desirable.
  • Exceptional customer service skills and the ability to communicate complex technical information to staff of varying technological capabilities.
  • Excellent problem-solving skills and the ability to work cooperatively with others to accomplish joint tasks and common objectives.
What We Offer

This full-time position attracts a remuneration of $78,854 to $87,624 (HEW 5) p.a. plus 17% University superannuation contribution. ECU supports a work/life balance for staff and offers flexible working arrangements to meet your personal circumstances.



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