Operational Support Coordinator

4 days ago


Strathpine, Queensland, Australia ONCALL Group Australia Full time
About the Role

ONCALL Group Australia is seeking an experienced Rostering Clerk to join our team in QLD.

The successful candidate will be the direct point of contact for employees in relation to roster management, manage rostering for sites and individual client supports, shift swaps and any other roster changes daily.

We value previous rostering experience, good communication skills, and ability to multi-task.

As a Rostering Clerk, you will develop and maintain a good rapport with staff and stakeholders, respond to and appropriately manage employee queries in regard to their rosters.

Key skills include strong IT skills (including Microsoft Office and Database experience), negotiation and stakeholder management, and the ability to work in a fast-paced customer service/call centre environment.



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