IT Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeTechnical Full time $80,000 - $120,000

At Macquarie, we're seeking a skilled IT professional to join our Technology team as a Tech Support specialist. As a customer-facing member, you will provide technical assistance and support at walk-up and remote IT functions for technology-based queries and local hardware support.

Key Responsibilities
  • Provide expert-level technical support for end-users utilizing a service management ticketing system.
  • Offer comprehensive guidance on Microsoft 365, including Office, O365, Windows 10 & 11, Active Directory, Microsoft Server Platforms (including SCCM), and Apple iOS/Mac and Android devices.
  • Ensure excellent customer service skills and strong interpersonal communication.
  • Deliver high-quality technical knowledge and problem-solving abilities.

We welcome anyone inspired to build a better future with us. If you're passionate about delivering exceptional technology solutions, we encourage you to apply.

About Our Team

Our Technology team is dedicated to accelerating digital transformation, connecting data and people, building platforms, and designing innovative technology solutions. We foster a diverse, equitable, and inclusive workplace, encouraging applications from all backgrounds and identities.

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