Strategic Client Liaison Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeRelationshipbuilding Full time $90,000 - $120,000
Job Overview

We are seeking a highly skilled Strategic Client Liaison Specialist to join our team. As a key player in our organisation, you will play a vital role in maintaining relationships with clients, ensuring their satisfaction and loyalty.

Key Responsibilities
  • Maintain relationships with key clients to ensure customer satisfaction and loyalty.
  • Act as the primary point of contact for client inquiries and concerns, providing timely and effective resolutions.
  • Proactively monitor customer satisfaction and deliver personalised retention strategies to prevent subscription cancellations.
  • Collaborate with internal teams to ensure seamless service delivery and product implementation.
  • Identify opportunities for upselling or cross-selling products and services to drive revenue growth.
  • Analyse client feedback and usage data to enable recommendations for improvements or enhancements.
  • Provide expertise in risk management and operational safety in hazardous environments to support our client's goals.
Requirements
  • Expertise in relationship building and maintenance.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Familiarity with risk management principles.
  • Ability to work independently and as part of a team.
Benefits
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Competitive compensation package.
What We Offer

At our organisation, we value our employees' contributions and offer a range of benefits to support their well-being and career growth. Join our team and be part of a forward-thinking organisation that prioritises innovation and excellence.

Keyword: RelationshipBuilding

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