Technical Professional

1 week ago

Brisbane, Queensland, Australia beBeeAnalytical Full time $100,000 - $120,000
Job Opportunity

Product Support Mining Excavators

About our organization:

  • We are a leading manufacturer of construction and mining equipment.
  • Our employees are committed to providing industry-leading after sales service and reliable solutions.

The Role

This is a technical support position based in Brisbane, reporting directly to the National Manager – Product Support Mining Excavators.

Key Responsibilities:

  • Demonstrate safety commitment and perform all work activities in a safe manner adhering to Safety Policies and Procedures.
  • Manage and support all technical issues within breakdown support, failure, and root cause analysis.
  • Accurately communicate with customers and deliver results with reliability of improvement projects.
  • Meet and engage professionally with various stakeholders to support finding and navigating complex technical analysis.
  • Work collaboratively with the team to transfer knowledge and findings.
  • Report and maintain fleet performance.

Requirements

  • Relevant mechanical trade or engineering tertiary qualifications.
  • Significant experience in open cut mining, civil earthworks, or other related industries in engineering, maintenance leadership, or technical/product support roles.
  • Proven technical understanding of key disciplines, such as mechanical/electrical systems, schematics, drawings, and manual interpretation.
  • High-level analytical and problem-solving skills to facilitate resolution of product and technical issues.
  • Excellent communication skills with the ability to effectively liaise and deliver information at a high level to diverse internal and external customers.

Benefits Package

  • A competitive and rewarding salary package inclusive of Super & Company Bonuses.
  • Fully maintained company vehicle + personal laptop + work mobile.
  • Exclusive staff discounts on Health Cover and a range of other products and services.

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