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Administrative Support Officer

2 months ago

Sunshine Coast, Australia Public Sector People Full time

About the Role:

This is an exciting opportunity to join Public Sector People as an Administration Officer (AO3) within a State Government Department. As part of the Service Delivery team in Housing and Homelessness Services, you will play a vital role in providing housing assistance and homelessness support services to Queenslanders in need.

This is a strong call centre position that requires excellent communication and administrative skills.

Key Responsibilities:

  • Administrative Support: Provide comprehensive administrative support, develop and maintain administrative procedures and systems to ensure the effective functioning of the Housing Service Centre.
  • Information Systems Management: Implement and administer departmental information systems related to finance, human resource management, correspondence, records management, and plant and equipment.
  • Human Resources Assistance: Undertake administrative functions associated with personnel matters, providing accurate human resource information as required.
  • Software Utilization: Utilize a range of software packages and databases to maintain and improve administration processes, ensuring high-quality support.
  • Event Coordination: Organize and coordinate functions, meetings, and training activities, including planning itineraries, venues, catering, travel bookings, and accommodation.
  • Stakeholder Liaison: Maintain effective relationships with team members, internal and external customers, and other stakeholders, ensuring clear communication and collaboration.
  • Continuous Improvement: Actively contribute to the continuous improvement of administrative support services, delivering timely and quality service.
  • Workplace Safety: Support and maintain a workplace safety culture by ensuring adherence to Workplace Health and Safety policies and practices in day-to-day operations.

What We Are Looking For:

  • Consider wider organizational objectives when making decisions and executing your work (Vision).
  • Manage priorities, meet tight deadlines, and deliver consistent quality service with minimal supervision (Results).
  • Demonstrate clear and concise written and verbal communication, collaborating effectively with others in a team environment (Results).
  • Provide strong skills, knowledge, and expertise in administrative support (Accountability).
  • Act professionally at all times, adhering to public service values including the Code of Conduct, taking responsibility for accurate completion of work (Accountability).

This is a great opportunity to make a difference in the lives of Queenslanders in need. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this role.