Executive Housekeeping Manager

1 month ago


Katoomba, New South Wales, Australia ICC Group Full time
Job Title: Executive Housekeeper

Hotel Mountain Heritage is seeking an experienced Executive Housekeeper to ensure the property maintains the highest standards of cleanliness and presentation, enhancing the guest experience.

Key Responsibilities:
  • Oversee daily housekeeping operations and collaborate with other departments to meet property-wide cleanliness requirements.
  • Develop, manage, and adjust staff rosters to align with business forecasts, ensuring efficient use of resources.
  • Supervise and assign tasks to housekeeping staff, ensuring all rooms and public spaces meet high standards.
  • Conduct routine inspections to verify that all areas reflect the expected level of cleanliness and presentation and ready for guest arrivals.
  • Ensure compliance with safety regulations and workplace health and safety (WHS) policies across all housekeeping activities.
  • Monitor and manage inventory levels of cleaning supplies, ensuring timely procurement and cost control.
What We Offer:
  • Opportunities for professional growth and advancement within our extensive hotel network.
  • Community engagement through local volunteering and charitable programs.
  • Strong focus on sustainability and environmentally friendly practices.
  • Paid Parental Leave to support our team during important life stages.
  • Employee Assistance Program offering support when needed.
Requirements:
  • Minimum 1-3 years of experience in a housekeeping leadership role.
  • Proven ability to manage teams, with a focus on staff engagement and development.
  • Experience working with property management systems (PMS) is advantageous.
  • In-depth understanding of safety standards, with experience ensuring compliance in a fast-paced work environment.
  • Experience with end of month stocktakes.
  • Strong communication and relationship-building skills with both internal and external stakeholders.
  • Exceptional eye for detail, with a commitment to maintaining high presentation standards.
  • Professional demeanor, with the ability to stay calm under pressure and adapt to changing priorities.
  • Ability to work rotating rosters including weekends and Public Holidays.


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