Customer Service Advocate

3 days ago

Perth, Western Australia beBeeCustomerService Full time $50,000 - $70,000

Delivering Exceptional Customer Service

About the Role

This is an exciting opportunity to make a real difference in people's lives as a Customer Service Representative. As a representative, you will be assisting everyday Australians with their queries and providing top-notch customer service.

The ideal candidate will be an Australian citizen, passionate about helping others, and have a solution-oriented mindset. You will be working in a fast-paced environment, using your computer literacy and multi-tasking abilities to resolve customer issues efficiently.

Key Responsibilities
  • Provide exceptional customer service via phone, email, or chat
  • Utilize self-service portals to assist customers in resolving their enquiries
  • Build genuine connections with customers to make them feel valued and heard
  • Collaborate effectively with colleagues to achieve customer satisfaction
What We Offer
  • Fully comprehensive training to develop new skills
  • Career growth opportunities within the organization
  • A supportive team environment that encourages recognition and fun
  • Recognition programs to celebrate individual and team achievements

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