High-End Guest Experience Specialist

1 week ago

Sydney, New South Wales, Australia beBeeConcierge Full time $100,000 - $120,000
Chief Concierge Job Description

The Chief Concierge is responsible for coordinating guests' needs, special requests, and enquiries to ensure superior service and value for our guests.

  • Provide seamless support across the concierge, bell desk, and door operations, while maintaining a polished and welcoming lobby and concierge environment.
  • Proactively resolve guest requests, concerns, and enquiries using feedback as a tool to enhance overall guest satisfaction and service delivery.
  • Build meaningful guest relationships in brief interactions, leaving a lasting positive impression.
  • Adapt effortlessly to the diverse cultural expectations of guests from around the globe, ensuring personalized and respectful service.
  • Effectively manage daily staffing requirements, assigning tasks in alignment with occupancy levels and guest needs.
  • Foster team development through hands-on training, coaching, and constructive feedback, while setting clear performance and growth objectives.
  • Celebrate achievements and reinforce team cohesion, while nurturing strong inter-departmental collaboration throughout the hotel.

We are seeking an experienced and skilled Chief Concierge to join our luxury hotel's front desk. The ideal candidate will have a minimum of four years' experience in a high-end hotel environment as a Concierge, including at least one year in a supervisory or leadership role.

The successful candidate will possess excellent communication skills, both written and verbal, with the confidence to engage, influence, and inspire. They will also be highly organized with excellent time management skills, able to perform under pressure and manage multiple priorities effectively.

  • Guest Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $65,000 - $85,000

    Job Title: Guest Experience SpecialistThe primary role of the Guest Experience Specialist is to provide exceptional service to guests, ensuring a memorable experience that fosters long-term relationships between clients and JLL.Greets visitors, manages check-ins, and provides orientation at eventsCoordinates with security to maintain a safe...

  • Guest Experience Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeMotivated Full time $40,000 - $60,000

    Guest Experience SpecialistAt our company, our dedicated team members help create exceptional experiences for travelers worldwide.This role is responsible for maintaining high standards of cleanliness, comfort, and guest satisfaction in accommodation areas.The ideal candidate will thrive in a fast-paced environment, delivering excellent customer service and...

  • Guest Experience Specialist

    2 hours ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $62,000 - $77,000

    Job Opportunity: Guest Experience Specialist The role of a Guest Experience Specialist is to provide exceptional service to guests, ensuring they have a positive and memorable experience throughout their stay.This includes acting as the primary point of contact for guests, addressing any inquiries or needs promptly and professionally.Guests can expect...

  • Guest Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $57,991 - $67,396

    Guest Experience SpecialistThe Guest Experience Specialist plays a pivotal role in ensuring our guests have an exceptional stay. As part of our team, you will be responsible for delivering outstanding service and maintaining the highest standards of cleanliness in guest rooms.

  • Guest Experience Specialist

    5 hours ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $80,000

    Job Title:Ambassador of Guest ExperienceThis role plays a pivotal part in delivering exceptional service encounters that foster strong connections between clients and their guests.As the primary point of contact in the lobby, you will be responsible for warmly welcoming employees and visitors with genuine hospitality and thoughtful services.The Ambassador of...

  • High-End Tour Experience Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeExperience Full time $80,000 - $120,000

    Key Role OverviewWe are seeking a skilled professional to manage high-end tours and enhance our offerings for an international clientele. This role involves collaborating with carefully selected suppliers and trade partners, ensuring seamless execution of exceptional experiences.The ideal candidate will possess excellent communication and project management...

  • Guest Experience Specialist

    37 minutes ago

    Sydney, New South Wales, Australia beBeeService Full time $50,000 - $80,000

    Exceptional Guest Experience Specialist - We're looking for an individual with a passion for delivering unforgettable moments to our guests. As a member of our hospitality team, you'll play a vital role in ensuring every guest feels valued and appreciated.About the RoleThis is an exciting opportunity to join our dynamic team at Four Seasons Hotel Sydney as a...

  • Guest Experience Specialist

    3 hours ago

    Sydney, New South Wales, Australia beBeeExpert Full time $59,000 - $86,000

    Guest Experience SpecialistWe're seeking a highly skilled Guest Experience Specialist to join our team. In this role, you'll be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of amazing.About the Role:Job Summary: Provide outstanding guest service through check-in and departure processes, handle...

  • Guest Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeGuest Full time $110,000

    Guest Experience SpecialistWe are seeking an exceptional individual to join our team as a Guest Experience Specialist. This role requires someone who is passionate about delivering memorable experiences for our guests.Key Responsibilities:To develop and maintain strong relationships with our guests, understanding their needs and preferences.To anticipate and...

  • Dynamic Guest Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeGuestExperience Full time $72,000 - $93,000

    Job OverviewWe are seeking a dynamic and engaging Educator to join our team. As an Educator, you will play a crucial role in creating world-class customer service and guest experiences in our retail stores.Your primary responsibility will be to interact with guests, assess their needs, and provide customized solutions and support. You will also be...