Medical Sales Representative

1 month ago

Brisbane, Queensland, Australia Lilly Full time
Job Title: PCT Sales Specialist QLD - Sunshine Coast

We're seeking a skilled Medical Sales Representative to join our team in Sunshine Coast QLD. As a PCT Sales Specialist, you will be responsible for promoting our products to targeted customers and developing strong relationships with Key Customers in primary care (GPs).

Key Responsibilities:

  • Achieve sales targets by promoting products to targeted customers
  • Develop strong, long-term relationships with Key Customers in primary care (GPs)
  • Ensure a high level of customer satisfaction is achieved and maintained at all times
  • Respond to customer requests in a timely and effective manner
  • Promote the image of Lilly in disease-state areas
  • Develop and maintain excellent knowledge of disease area, products, competitors, and market developments in the relevant disease-state area
  • Develop detailed territory business plans, based on territory analysis, to meet the planned objectives within a geographic area
  • Develop specific territory action plans for key customers
  • Enter and maintain accurate, professional records of customer interactions within a timely manner
  • Be a strong team player and work collaboratively alongside all Lilly colleagues
  • Able to use Technology effectively in ensuring all duties are carried out effectively
  • Ensure all activities comply with legal and ethical standards and company policies
  • Able to quickly build knowledge of current treatment guidelines, that impact standard of care for the desired patient outcomes
  • Identify and offer multi-channel solutions that are the most meaningful to the customer and align with what the Lilly portfolio can deliver
  • Address customer needs and promote the products
  • REPORTING RELATIONSHIP
  • This role reports to the Regional Business Manager.
  • Most Critical Skills & Attributes:
    • Account & Stakeholder Management – An ability to manage key accounts within a geographic area and to enhance relationships, to build and increase collaboration, to develop valued relationships with key influencers and teams
    • Scientific knowledge and application – A demonstrated ability to understand and disseminate scientific information and related disease states – at a depth required to credibly communicate with a specialist
    • Strong Professional Communication - Strong interpersonal skills and the ability to share relevant and high-quality information
    • Business Acumen - To have an understanding of business drivers for both customer and organisation, cuts through the complexity to solve business problems that creates a mutually beneficial outcome
    • Planning and execution - An ability to review data; strategically plan actions that are implemented with the desired outcomes and accountability for these actions.
    • High level organizational skills – The ability to prioritize and deliver on customer requirements and complete all administration tasks within the required timeframes
    • Learning agility - To be able to effectively deal with a wide variety of people and challenging situations and is comfortable with complexity, can examine problems carefully and deliver in first-time situations.
    • Emotional Intelligence – To be able to evaluate emotions of self and others in order to understand drivers of behaviour and build valued relationships, to remain optimistic and positive even in ambiguity or during a setback.
    • Resilience – The demonstrated ability to be determined to achieve a goal, the ability to persevere during times of trial, ability to adapt to change and move forward after disappointments and setbacks
    • Compliance – the ability to understand operating principles, procedures, and practices and to operate within them at all times
  • Prior Knowledge or Experience:
    • Prior experience and demonstrated skills in a sales or account management role is highly desirable
    • Proven expertise in the diabetes therapy area is desirable
    • Demonstrated ability to use technology effectively to meet administrative and compliance requirements

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