Leading Hotel Operations Manager

2 days ago


Devonport, Tasmania, Australia beBeeLeadership Full time $90,000 - $110,000

Hotel Operations Manager

As a Hotel Operations Manager, you will lead the Front Office team and support other departments in delivering exceptional guest experiences.

You will oversee and facilitate seamless guest arrivals and departures, collaborate with other departments to ensure smooth operations, coach and mentor the Front Office team, and drive business performance by managing and forecasting financials.

The ideal candidate has at least 2 years of experience in the hotel industry, strong leadership skills, and excellent communication and organisational skills.

Additional responsibilities include coordinating valet parking services, ensuring the health and safety of all patrons and staff members, and maintaining a strong knowledge of Opera Cloud PMS.

A current Responsible Service of Alcohol Certificate and First Aid qualification are essential, as well as a full Tasmanian driver's Licence. We offer competitive benefits, including All Heartist Membership, Family & Friends Discounts, and Accor Live Limitless Loyalty Program.

Key Responsibilities:

  • Lead the Front Office team and support other departments
  • Oversight of guest arrivals and departures
  • Collaboration with other departments for seamless operations
  • Coaching and mentoring of Front Office team members
  • Management and forecasting of financials
  • Coordination of valet parking services
  • Maintenance of health and safety standards
  • Knowledge of Opera Cloud PMS

Requirements:

  • At least 2 years of experience in the hotel industry
  • Strong leadership skills
  • Excellent communication and organisational skills
  • Current Responsible Service of Alcohol Certificate
  • First Aid qualification
  • Full Tasmanian driver's Licence

Benefits:

  • All Heartist Membership
  • Family & Friends Discounts
  • Accor Live Limitless Loyalty Program


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