
Trade Store Customer Liaison Specialist
3 days ago
Aboriginal Identified Trade Store Customer Service Position
New Start acknowledges the traditional custodians of country throughout Australia, recognizing their ongoing connection to land and culture.
This is an Indigenous-identified position. Applicants must be of Aboriginal or Torres Strait Islander descent.
Key responsibilities will include:
- Act as the first point of contact for customer inquiries via phone or front counter
- Build relationships with customers through face-to-face, over-the-phone, and counter-based sales enquiries
- Process customer orders, credits, and complete quotes in a timely manner
- Contribute to stock replenishment, stock takes, and showroom displays
- Manage cash handling transactions using various payment methods
- Maintain general housekeeping standards of the trade store counter and packing areas
Required skills and qualifications:
Identify as Aboriginal or Torres Strait Islander
Previous experience in customer service or trade store settings preferred
Strong computer skills, specifically Microsoft Office proficiency
Experience working in retail or trade counters beneficial
Schedule:
8-hour shift
Day shift
Application Question(s):
Do you identify as Aboriginal / Torres Strait Islander?
Additional requirements:
1-year experience in trade or retail stores (desired)
Computer skills: 1 year (preferred)
Customer service experience: 1 year (preferred)
Licence/Certification:
Driver's license (recommended)
Benefits:
Competitive salary package ($50,000 - $55,000 per year)
A supportive work environment focused on employee growth and development
Opportunities for career advancement within the organization
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